What is the “Best By” date that is printed on all dietary supplements?
The Best By date refers to the date recommended that you use the product by for best physical and/or sensory quality. It is not an expiration date, but rather the date by which Manufacturers recommend consumption.
Where are all these products presented on Dotebuy.com come from?
We present on our website only uses high-grade vitamins, made in the USA, by manufacturers that are certified and compliant to FDA standards. Every product is repeatedly tested and analyzed for purity, composition and consistency, throughout the process. Every step along the way is thoroughly documented and a complete record of the chain-of-control is always maintained.
Can I modify or cancel my order?
Before we ship your order you can make changes to it. Just log in into your account and choose necessary action in “My Orders” section. If you have any difficulties, please, contact us. Please, be informed we cannot do any changes to your order when it has been already shipped.
Where is my order?
Please, note that you will get an email with the tracking number. You can follow the link in this email and localize the package. If you will have any questions – please, contact us.
I want a refund. How I can get it?
You can get a refund for your order when you send back the package to us and we confirm that we have received it. We will issue the refund within 3 working days and you’ll get back money on your account according to the rules of bank issued your card.